Privacy Policy

This Privacy Policy describes how Wasiele Sp. z o.o. ("we", "us", or "our"), located at 18 Ul. Szaflarska, Nowy Targ, 34-400, Poland, collects, uses, and shares information about you when you visit our website or contact us regarding our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

We may collect the following types of information:

• Contact information — your name, phone number, email address, company name, and other details you provide when contacting us or submitting a project brief.
• Project details — descriptions of your project, requirements, budget, and timeline that you voluntarily share.
• Usage data — anonymized information about how you interact with our website, such as pages visited and time spent. This does not identify you personally.
• Technical data — browser type, operating system, anonymized IP address, and device type, collected automatically for security and performance.

We use the information we collect to:

• Respond to your inquiries and tell you about our services.
• Prepare proposals, quotes, and project scopes based on your requirements.
• Communicate with you throughout our working relationship.
• Improve our website, services, and overall user experience.
• Comply with legal obligations and protect our legal rights.
• Send updates you have specifically requested. We do not send unsolicited marketing.

We process your personal data on the following legal bases:

• Consent — when you voluntarily contact us, you consent to us processing your data to respond.
• Legitimate interests — limited technical data to keep our website secure and performant.
• Contractual necessity — when we enter a service agreement, processing your data is needed to fulfill it.
• Legal obligation — where processing is required by applicable law.

We do not sell, rent, or trade your personal information. We share it only in these limited cases:

• Service providers — trusted vendors who help us run our business (hosting, analytics), bound by confidentiality.
• Legal requirements — when required by law, court order, or a governmental authority.
• Business transfers — in a merger, acquisition, or sale of assets, data may transfer as part of the deal.

Our website may use cookies and similar technologies to improve your experience:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — help us understand how visitors use the site, using anonymized data only.

You can control cookies through your browser settings. Disabling them may affect some functionality.

We keep your personal data only as long as necessary for the purposes it was collected for, including legal, accounting, and reporting requirements.

Project briefs and contact submissions are retained for up to 2 years from your last contact. If we enter a service agreement, relevant data is kept for the contract's duration and up to 5 years afterward for legal and accounting purposes.

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion where there is no legitimate reason to continue processing.
• Restriction — request that we limit processing in certain circumstances.
• Portability — request transfer of your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — where processing relies on consent, withdraw it at any time.

To exercise any of these, call us at +48 794 690 358 or write to the studio address in clause 12. We respond within 30 days.

We use appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption for all data transmitted through our website.
• Access controls limiting who can reach personal data internally.
• Regular review of how we collect, store, and process data.

No method of internet transmission is completely secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security.

Our website may link to third-party sites. We have no control over their content or privacy practices and assume no responsibility for them. Please review the privacy policy of any third-party site you visit.

Our website and services are not directed to anyone under 16. We do not knowingly collect data from children. If you believe we have, please call +48 794 690 358 and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the issue date above. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

If you have questions or requests about this Privacy Policy or our data practices, reach us at: